It was difficult to catch my teeth color effectively on images to show the difference, however I have included them regardless. The Set comes extremely well packaged with a quick guidebook, teeth shade guide, the LED-mouth piece, and the serum tubes. The LED-mouth piece includes a 4-multi-end cable including lightning, USB-C, USB-A, and a micro USB for usage with numerous gadgets.
Television itself was the most complex part of the procedure for me, as it does take a couple of clicks to get serum to begin flowing; nevertheless, the Snow site has a fantastic FAQ area with videos to describe typical concerns! As far as convenience and security, the light itself is LED not UV as I initially thought when I saw a glowing light - .
Snow declares that their product is ideal for sensitive teeth, and I can vouch for this being a valid declaration for my own experience, as oftentimes my gums are delicate to even brushing. I have actually not been troubled by the serum at this time. I will also include that the mouth piece itself rests comfortably.
I discover myself anticipating the next usage, even early on, which for someone who is not substantial into dental hygiene that is quite the task. . Overall, I am looking forward to the continued progress and upkeep.
BBB remains operational and concentrated on serving our service neighborhood. Find out more (). . Submit a Complaint308 total complaints in the last 3 yearsof those, 250 complaints were closed in last 12 monthsAdvertising/SalesBilling/CollectionsDelivery IssuesGuarantee/WarrantyProblem with an Item or ServiceTotals08/03/2020I placed my order with promo code SMILE just still to be charged $149, i have been emailing this business given that 6/21/20 concerning this matter so I can be partially reimbursed or compensated in some way and still no reaction.
Then by 7/31/2020 the LED light quit working. I called right away to recommend of my problems just to be informed i have to wait 24-48 hours for aid. This product is pricey why do i need to wait and now i see only the traffic signal in the cordless mouth piece triggers the serum, why isn't this used to all clients.
Please describe our return policy for any returns or exchanges (). For upgrades, please send an inquiry to our support team to ******************* Better Company Bureau: I have actually evaluated the reaction made by the business in recommendation to complaint ID ********, and discover that this resolution would be acceptable to me.
Regards, Sherona S ****** Snow responded that the resolved this concern, they did not fix no one called, my mouthpiece is not working meaning the LED light no longer comes on no matter what device i plug it up to the least they can do is send me a new one i paid $149 why are they so non chalant.
please re-open this as i will not stop up until they a minimum of acknowledge that i require a brand-new mouth piece or and acknowledge the promotion code not working. thank youNo inquiry found from customer to client service. Client has reached out to consumer by means of email. 07/08/2020Purchased product from service May 2020 and didn't receive the item up until I sent out a message of not receiving it - .
The envelop both inside as well as exterior was damp from the harmed contents inside the envelop. I have actually called numerous times let messages in addition to sent out emails,( three with images to this business). I want my cash returned in the quantity of $149. 00 since I can't utilize the product.
I understand that we are in a pandemic, nevertheless, someone at this business should reach out to a consumer through text or email to correct a clients concerns I will not use this item and want a refund due to my hassle and the absence of concern for my issues - . .
we ask forgiveness for the inconvenience. The order number was **********************. The order confirmation # is # **** ********. Sent from my iPhoneDuring the pandemic the return period was extended as it caused delays in deliveries. ********************************* To Whom This May Issue: I sent numerous emails to this company and also called several times and left numerous messages.
It was that the plan was harmed and late. The plan was harmed and not usable. It was really wet and I did not open it given that it was so badly damaged. I would like a refund of the purchase rate ($ 149) since the item was not up to standard when it was delivered.
Please email me back and let me understand what can be done to protect my refund. Thank you. Mrs. ****************** 06/25/2020I bought the Snow Whitening Set Wired for $111. 75 in late December 2019. I researched the different Lightening Kits the Pro's and Con's and Snow showed a 5 year service warranty on gadgets and a thirty days guarantee if the device did not work for you.
They billed my Charge card Company April 6, 2020 and I got the package April 25, 2020. I began utilizing the kit April 26, 2020 per the instructions. I have used other lightening devices in oral offices and over the corner and all of them worked except they were not user friendly so I had a concept of what I ought to anticipate.
I knew something might not be right since all whiteners had actually had the ability to whiten these stains. I began emailing the assistance staff right now Might 8, 2020 and explained in information my concerns. Each time I would email client assistance I would place on email 5th Notice, 6th Notification etc.
NO CONSUMER SERVICE so I emailed and text "I would like a refund duration". Today June 25, 2020 I got a call from a SNOW staff member Nicolas who said this wasn't his job to call consumers but believed, he would take some time to call and see if he might assist.
There are wired and wireless devices he ask what I had, I stated, "I didn't see an option simply the wired" He stated, the wireless had the blue and red LED lights which trigger the serum, the wired did not use both that's why my own wasn't working. I ask for a refund or exchange I was not granted either.
No requirement to make a return. Refund has been processed. Please enable 5-7 business days for refund to be processed. A present and letter are being mailed to client and will be delivered within the next 3-4 service days. I thought long and hard on what grievance to look at BBB's list in concerns to how the individual that contacted me from SNOW BIOLABS attempted to spoken Bully me into tucking my tail and letting the problem go saying "you are the only individual we know about that our product has not worked for them.